Pantry Assistant—Operations, Northeast Emergency Food Program
(Two temporary positions: 40 hour/week and 15 hours/week)

The Northeast Emergency Food Program (NEFP), a program of Ecumenical Ministries of Oregon (EMO), meets the urgent food and clothing needs of our Portland neighbors while working to develop community solutions to food and economic security. NEFP does this through the five-fold mission of NEFP: 1) Providing emergency food assistance three days a week, and by appointment; 2) securing access to adequate and healthy food; 3) building a more secure safety net; 4) providing job and service leadership training; and 5) working for improved job and economic opportunity. NEFP serves the emergency needs of our neighbors by operating an emergency food, coordinating the efforts of 250 volunteers (as many as 40 in a shift) to provide 41,000 clients 1 million pounds of food provisions annually in the Portland metro area, particularly the east side.

TO APPLY: Submit cover letter and resume to; or mail to EMO, 245 S Bancroft St., Suite B, Portland, OR 97239; or fax to (503) 223-7007. Positions open until filled.

PURPOSE: The Pantry Assistant will assist the Program Manager in the daily operations of NEFP and fulfilling the mission of NEFP.

ACCOUNTABILITY: To the mission and goals of Ecumenical Ministries of Oregon as determined by the Board of Directors and as administered by the EMO President and his/her delegates.

REPORTS TO: Program Manager, NEFP, and his/her designee


LOCATION: EMO’s Northeast Emergency Food Program site, and other sites as assigned.

CLASSIFICATION/HOURS: TEMPORARY, non-exempt: one position 40 hours/week and one 15 hours/week.

BENEFITS: Salary range starts at $18.00 hourly. All regular employees (does not include on-call or temporary) are eligible for vacation, holidays, sick leave, 401(k) retirement plan, employee assistance program and employee trainings. Employees in exempt positions or non-exempt positions that are 20 hours per week or more, also receive medical insurance, dental insurance, disability insurance and life insurance, per eligibility requirements.


  1. Help to ensure dignified and welcoming services to clients; receptive and rewarding experiences for volunteers.
  2. Assist in the receiving and organization of donations.
  3. Inventory management and quality control.
  4. Assist with operation and proper functioning of NEFP facilities and equipment.
  5. Assist in maintenance of NEFP pantry garden and grounds.
  6. Perform other duties as assigned.

QUALIFICATIONS: This position is a direct service provided by the programs and projects of EMO.

KNOWLEDGE: Have experience with and show sensitivity in multicultural/cross-cultural interactions; Be able to quickly learn safety, sanitation, inventory and distribution protocols of NEFP.

SKILLS: Excellent oral, interpersonal and client service skills with the ability to listen to and affirm people from a wide variety of cultures, backgrounds and circumstances; especially to treat all individuals with respect and dignity; Be highly organized with a strong attention to detail; Be able to work well independently, with minimal supervision, and to balance multiple priorities.

EFFORT: Be able to make decisions in high tension settings and to adjust to fluid and occasionally seemingly chaotic situations; Be able to lift and carry up to 50 pounds repetitively.

RESPONSIBILITY: Flexibility in scheduling is a must because the day is done when all the families have been helped, which can extend past normal hours, especially towards the end of the month and during holidays; Demonstrated ability to work independently while maintaining a close relationship with supervisors and with the broader organization; Experience and demonstrated ability to work with volunteers; Be able to make decisions in high-tension settings and to adjust to fluid and occasionally seemingly chaotic situations.

WORKING CONDITIONS: Ability to work in a respectful manner with people of diverse ethnicity, socio-economic circumstances, religion, culture and sexual orientation; High tolerance for ambiguity and change; Occasional availability for evening and Sunday events.

Be able to drive a box truck; possess valid driver’s license and evidence of insurability.
Be able to speak a second language, particularly Mandarin Chinese, Russian or Spanish.

Ecumenical Ministries of Oregon is an equal opportunity employer and, as such, considers individuals for employment according to their abilities and performance. People of color, women, LGBTQ individuals, and people living with HIV are encouraged to apply.

Employment decisions are made without regard to race, age, religion, color, sex, national origin, sexual orientation, gender identity, physical or mental disability, marital or veteran status, or any other classification protected by law. All employment requirements mandated by state and federal regulations will be observed.