Case Manager (bilingual)

TO APPLY: Submit a resume and cover letter to or apply below. Position open until filled.

PURPOSE: To provide effective case management services to refugees.

ACCOUNTABILITY: To the mission and goals of Ecumenical Ministries of Oregon (EMO) as determined by the Board of Directors, and as administered by the President and their delegates.

REPORTS TO: SOAR Director of Refugee Resettlement


LOCATION: EMO’s SOAR program site and other sites as needed.

CLASSIFICATION: Full time, non-exempt

BENEFITS: Salary starting at $22.85 per hour, with increases available for education and/or multiple language abilities. All regular employees (does not include on-call or temporary) are eligible for vacation, holidays, sick leave, 401(k) retirement plan, employee assistance program and employee trainings.  Employees in exempt positions or non-exempt positions that are 20 hours per week or more, also receive medical insurance, dental insurance, disability insurance and life insurance, per eligibility requirements.


  1. Developing, implementing and following-up on case management plan.
  2. Determining social service eligibilities.
  3. Providing comprehensive social service assistance leading to self-sufficiency.
  4. Providing on-going problem solving.
  5. Providing referrals, orientations and follow-up services for clients.
  6. Assisting with transportation to appointments, assisting with securing housing, and completing the rental agreement.
  7. Maintaining comprehensive and timely case notes.
  8. Participating fully and professionally in staff trainings and meetings.
  9. Other duties as assigned.


Ability to work within the mission, vision and ethics of EMO, and maintain an understanding of the services provided by the programs and projects of EMO.

KNOWLEDGE: Must have experience working with refugees; Bilingual communication skills required – read, write and speak English and one of the refugee languages; Must be proficient in Microsoft Word, Excel and Outlook; Social Services degree preferred.

SKILLS: Excellent oral, written and interpersonal skills with the ability to listen and to affirm people from a wide variety of backgrounds and circumstances; Treats all individuals with respect and dignity; High-level organization and prioritization skills and ability to maintain a calm, professional demeanor.

EFFORT: Must poses car, valid driver’s license and car insurance; Must be able to lift and raise items up to 50 lbs.

WORKING CONDITIONS: Ability to work in a respectful manner with people of diverse ethnicity, socio-economic circumstances, religion, culture and sexual orientation; High tolerance for ambiguity and change.


BSW (Bachelor of Social Work)


Ecumenical Ministries of Oregon is an equal opportunity employer and, as such, considers individuals for employment according to their abilities and performance. People of color, women, LGBTQ individuals, and people living with HIV are encouraged to apply.

Employment decisions are made without regard to race, age, religion, color, sex, national origin, sexual orientation, gender identity, physical or mental disability, marital or veteran status, or any other classification protected by law. All employment requirements mandated by state and federal regulations will be observed.

Job Type: Full Time
Job Location: Sponsors Organized to Assist Refugees

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