TO APPLY: Submit a resume and cover letter by email to firstname.lastname@example.org, fax to (503) 223-7007, or mail to EMO, 245 S Bancroft St., Suite B, Portland, 97239. Position closes Sept. 13.
PURPOSE: To provide client services, assistance and support to other program staff in order to facilitate the daily operation of Ecumenical Ministries of Oregon’s HIV Services.
ACCOUNTABILITY: To the mission and goals of Ecumenical Ministries of Oregon (EMO) as determined by the Board of Directors, and as administered by the President and his/her delegates.
REPORTS TO: HIV Services Program Manager
DIRECT REPORTS: HIV Services’ Interns
LOCATION: EMO’s HIV Day Center program site and other sites as needed.
CLASSIFICATION: Full time, Non-exempt
BENEFITS: Salary starts at $18.00 hourly. All regular employees (does not include on-call or temporary) are eligible for vacation, holidays, sick leave, 401(k) retirement plan, employee assistance program and employee trainings. Employees in exempt positions or non-exempt positions that are 20 hours per week or more, also receive medical, dental, disability and life insurance, per eligibility requirements.
- Encourage a spirit of hospitality, organization, and community within the HIV Day Center.
- Maintain awareness of cultural issues and develop effective relationships with a diverse client population.
- Responsible for conducting client intakes and orienting them to the services provided by the HIV Day Center.
- Ensure files are current and comply with Ryan White program standards and any other governing agencies and entering data into appropriate software.
- Provide informal and formal support, including crisis management, problem solving, information, and resources for all clients when needed, with a special emphasis on those with multiple barriers such as clients with dual diagnoses, experiencing homelessness and/or individuals with disabilities that may require additional staff time.
- Refer clients to outside services as needed and be in good relations with community partners.
- Supervise HIV Services’ interns as a MSW Task Supervisor and act as a supervisor for Jesuit or Quaker Volunteer Services.
- Ensure the safety of clients, staff, and volunteers by developing, maintaining and enforcing client compliance with the HIV Day Center’s policies and procedures, utilizing de-escalations skills as needed, and serve as EMO Safety Committee Liaison.
- Provide technical assistance and support related to HIV Services Storiicare software platform including soliciting and creating content and resources appropriate to the medium.
- Attend committee meetings on behalf of EMO HIV Services.
- Provide all clients with necessary resources that are current and up-to-date, including lunchtime announcements.
- Coordinate the HIV Day Center’s Transportation Program.
- Facilitate client groups like the Client Advisory Board and other support groups.
- Assist Program Manager with community outreach and events.
- Other duties as assigned.
Ability to work within the mission, vision and ethics of EMO, and maintain an understanding of the services provided by the programs and projects of EMO.
KNOWLEDGE: Familiarity with Microsoft Windows tools and applications.
SKILLS: Ability to work both independently and collaboratively; Excellent oral and interpersonal skills with the ability to listen to and affirm people from a wide variety of backgrounds and circumstances; Successful experiences with ethnic, racial, economic, and sexually diverse populations.
EFFORT: High level of organization and prioritization skills
RESPONSIBILITY: Ability to work in a respectful manner with people of diverse ethnicity, socio-economic circumstances, religion, culture and sexual orientation.
WORKING CONDITIONS: High tolerance for ambiguity and change; Ability to work on your feet or at a desk.
- Spanish language proficiency.
- Working knowledge of HIV disease and HIV related issues, including mental health concerns.
- Prior experience lived or working with individuals impacted by trauma or serving populations experiencing homelessness and other underserved or marginalized communities.
- Knowledge or practice in Social Work or related fields.
EQUAL OPPORTUNITY EMPLOYER
Ecumenical Ministries of Oregon is an equal opportunity employer and, as such, considers individuals for employment according to their abilities and performance. People of color, women, LGBTQ individuals, and people living with HIV are encouraged to apply. Employment decisions are made without regard to race, age, religion, color, sex, national origin, sexual orientation, gender identity, physical or mental disability, marital or veteran status, or any other classification protected by law. All employment requirements mandated by state and federal regulations will be observed.