Program Manager, Northeast Emergency Food Program (NEFP)

TO APPLY: Send a coverletter and resume by 5 p.m., July 31, to emo@emoregon.org or mail to EMO, 0245 SW Bancroft St., Suite B, Portland, OR 97239.

PURPOSE: Oversee funding, daily operation and development of NEFP. Work with NEFP and EMO staff to fulfill the five-fold mission of NEFP to ensure dignified and welcoming services to clients, receptive and rewarding experiences for volunteers, and efficient and equitable use of donations.

MISSION: The Northeast Emergency Food Program, a program of Ecumenical Ministries of Oregon (EMO), meets the urgent food and clothing needs of our Portland neighbors while working to develop community solutions to food and economic security.

We do this through: 1) Providing emergency food and clothing assistance three days a week, and by appointment; 2) securing access to adequate and healthy food; 3) building a more secure safety net; 4) providing job and service leadership training; and 5) working for improved job and economic opportunity.

ACCOUNTABILITY: To the mission and goals of Ecumenical Ministries of Oregon (EMO) as determined by the Board of Directors and as administered by the EMO President and his/her delegates.

REPORTS TO: EMO Vice President

DIRECT REPORTS: Program Assistant, interns, Jobs Plus, and volunteers

MAJOR RESPONSIBILITIES:

  1. Create and foster a comprehensive atmosphere of inclusivity, equity, and respect for all clients, volunteers, and donors.
  2. Supervise direct reports.
  3. Conduct all operations during NEFP’s service days (three days per week), as needed, including but not limited to opening and closing, receiving and stocking donations, coordinating volunteers, and performing or supervising client intake.
  4. Manage the execution and development of NEFP’s Mobile Food Pantry services and partnerships, as well as coordinating with the Program Assistant for other activities outside of normal service hours.
  5. Manage inventory in conjunction with the Oregon Food Bank and other donors.
  6. Maintain/supervise NEFP facilities, equipment and grounds including removal of garbage and compost, light janitorial, and other housekeeping and operational duties.
  7. Complete administrative tasks including management of monthly records and statistics, and submitting reports as needed (with Program Assistant), and work with EMO Finance team to develop an annual budget and submit accurate and timely accounts of expenditures and income.
  8. Raise sufficient funds and in-kind donations to meet program needs, working with the EMO Development team, including individual and congregational donation solicitation, grant writing and other fundraising projects.
  9. Manage the volunteer program, with the Program Assistant, including recruit, supervise and evaluate volunteers to assist in daily service, special projects, events and congregational outreach.
  10. Recruit and maintain an Advisory Committee to guide program management, including fundraising, operations and facilities.
  11. Maintain relationships and expand outreach with individual and congregational stakeholders and supporters, the Oregon Food Bank, community advocacy networks, and other partner organizations.
  12. Other duties as assigned.

QUALIFICATIONS:

  1. Ability to work within the mission, vision and ethics of Ecumenical Ministries of Oregon.
  2. Have experience with and show sensitivity in multicultural/cross-cultural interactions.
  3. Relate appropriately, professionally, and empathetically to people of all ages, races, ethnicities, languages, beliefs, genders, sexual orientations, socio-economic statuses and disabilities.
  4. High-level organization and prioritization skills and ability to maintain a calm, professional demeanor.
  5. Demonstrated skill/ability to effectively communicate (orally and in writing).
  6. Experience and demonstrated success in fundraising / grant writing.
  7. Experience and demonstrated success in community organizing /outreach. Work in areas of hunger, food sustainability and poverty reduction preferred.
  8. Experience and demonstrated ability to work with volunteers and supervise small staff.
  9. Experience and demonstrated ability in office administration to include: budgeting, word processing and database computer programs.
  10. Bachelor’s degree or equivalent.
  11. Fluent in a second language, such as Mandarin, Russian or Spanish (a plus, not required).
  12. Personal transportation essential and must possess a valid driver’s license and evidence of insurability.
  13. Be able to make decisions in high-tension settings and to adjust to fluid and occasionally seemingly chaotic situations.
  14. High tolerance for ambiguity and change.

WORK HOURS: Full-time, Tuesday – Saturday.

STARTING SALARY: $47,500 per year, Exempt.

BENEFITS: All regular employees (does not include on-call or temporary) are eligible for vacation, holidays, sick leave, employee assistance program and employee trainings. Employees in exempt positions that are at least 0.50 FTE or non-exempt positions that are 20 hours per week or more, also receive medical insurance, dental insurance, disability insurance and life insurance, per eligibility requirements.

LOCATION: EMO’s Northeast Emergency Food Program site, and other sites as assigned.