PURPOSE: To provide effective case management services to refugees.
ACCOUNTABILITY: To the mission and goals of Ecumenical Ministries of Oregon (EMO) as determined by the Board of Directors, and as administered by the Executive Director and their delegates.
REPORTS TO: SOAR Program Manager
DIRECT REPORTS: None.
LOCATION: EMO’s SOAR program site and other sites as needed.
CLASSIFICATION: Full time, non-exempt
*32 hours is considered full-time at EMO.
BENEFITS: Salary starting at $31.18 per hour, with increases available for education and/or multiple language abilities. All regular employees (does not include on-call or temporary) are eligible for vacation, holidays, sick leave, 401(k) retirement plan, employee assistance program and employee trainings. Employees in exempt positions or non-exempt positions that are 20 hours per week or more, also receive medical insurance, dental insurance, disability insurance and life insurance, per eligibility requirements.
EMO has an organization-wide Pay Equity Plan (PEP). This PEP provides standardized increases to base pay for staff who have technical skills or specialized training beyond the minimum qualifications for a job, significant prior experience in similar roles, language skills relevant to the position, and/or who hold academic/professional degrees or certifications related to the role.
MAJOR RESPONSIBILITIES
- Developing, implementing and following-up on case management plan.
- Determining social service eligibilities.
- Providing comprehensive social service assistance leading to self-sufficiency.
- Identifying refugees’ employment skills, employment history and providing referrals to employment skills training and other job support services.
- Creating resume’s and setting up accounts with employment related online platforms for the clients.
- Conducting Job readiness training to the clients.
- Connect and build working relationships with potential employers.
- Providing on-going problem solving.
- Providing referrals, orientations and follow-up services for clients.
- Assisting with transportation to appointments, assisting with securing permanent housing, and completing the rental agreement.
- Maintaining comprehensive and timely case notes.
- Participating fully and professionally in staff trainings and meetings.
- Other duties as assigned.
QUALIFICATIONS
Ability to work within the mission, vision and ethics of EMO, and maintain an understanding of the services provided by the programs and projects of EMO.
KNOWLEDGE: Ability to communicate concisely and effectively, both verbally and in writing, in English required. Demonstrated fluency in a second language is preferred. Prior experience providing employment readiness or case management services strongly preferred. Ability to assess and treat clients in a culturally competent manner. Knowledge and/or experience of vocational and/or job placement counseling for our target populations. Knowledge of the local job market and needs of employers. Experience, knowledge, and ability to work with immigrants and refugees from various cultural and religious and social status backgrounds with limited English. Must be proficient in Microsoft Word, Excel and Outlook.
SKILLS: Excellent oral, written and interpersonal skills with the ability to listen and to affirm people from a wide variety of backgrounds and circumstances; especially to treat all individuals with respect and dignity; High-level organization and prioritization skills and ability to maintain a calm, professional demeanor.
EFFORT: Must poses car, valid driver’s license and car insurance. Must be able to lift and raise items up to 50 lbs.
WORKING CONDITIONS: Ability to work in a respectful manner with people of diverse ethnicity, socio-economic circumstances, religion, culture and sexual orientation; High tolerance for ambiguity and change.
Equal opportunity employer
Ecumenical Ministries of Oregon is an equal opportunity employer and, as such, considers individuals for employment according to their abilities and performance. People of color, women, LGBTQ individuals, and people living with HIV are encouraged to apply.
Employment decisions are made without regard to race, age, religion, color, sex, national origin, sexual orientation, gender identity, physical or mental disability, marital or veteran status, or any other classification protected by law. All employment requirements mandated by state and federal regulations will be observed.
